FAQ

How do I commission art?

My commissioning process is very simple, and I tend to go with the flow. I aim to be as friendly, helpful and human as possible. So all you need to do is get in touch and we can go from there. All commissions and orders are dealt with via email [email protected].

I am sure you will have plenty of questions. I have tried to answer some of the most common questions below.

Do you only draw dogs?

Absolutely not! I love drawing other animals, but I rarely get the opportunity in commissioned work. So please do come to me to have your cats, birds, hamsters, horses, and farm animals drawn, I would be very, very happy indeed. In my Pet Studies I am also more than happy to include figures if they are in the photos with your animals - But please be aware that I am not a people portrait artist, so the emphasis will be on the figure rather than the face, and therefore may not be an exact likeness of the person.

Do you use colour?

Colour is not really something that I offer at the moment in custom pieces, simply because my use of colour is very experimental and I don't feel I have enough experience .

How are the Digital Drawings printed?

I use a professional printing company who specialise in Fine Art Giclée Printing. The art work is printed using museum quality, Fine Art Trade Guild approved equipment, inks and paper. The papers selected and the inks used are archival quality, and tests have shown colours last up to 70 to 80 years, and in some cases a lot longer. Epson printers are used along with Epson Ultrachrome™ HDR inks.

What is the paper for digital prints like?

Custom Digital Drawings are printed on Hahnemühle German Etching 310gsm*, It is very beautiful and thick, with a really lovely texture and quality.

*Different papers may be used for prints in my shop and limited edition print runs.

What will my prints look like?

Giclee Prints of my digital art can be purchased in two sizes - A5 and A4. The orientation of your custom Digital Drawing will depend upon the photograph you have provided and how it has been drawn to fill the space. If you want to specify portrait or landscape printing you should let me know before I start your sketch, I will usually ask for a preference during consultation for commissions. I always ask the printer to place the sketch centrally and fill as much of the space on the paper as possible, but a 1 inch white border is added to A4 prints to account for framing. This border will be 1/2 an inch for A5 prints. Mounting and framing options are also available.

How long will it take for me to receive my purchases?

My turnaround times for custom work varies depending on my current workload, so please get in touch for an up to date estimation, or to find out if I am able to work to your deadline.

Digital art or print orders are sent to the professional printing service I use. I have pasted their delivery and lead times, which will be added onto my drawing time, below:

We always aim to print and dispatch your orders to you as soon as we can, please use our lead times below for print and dispatch as a maximum turnaround time for your order within the studio, delivery times will add to this turnaround. If you need your order for a specific date, please let us know when you place your order so we can make a note of it and work towards this deadline for you.

Prints: 4 working days
Flat Print Wrapping: extra 3 working days
Mounting: extra 5 working days
Framing & canvas stretching: extra 7 working days

Please note: Orders placed from October through to December (our busiest time of the year), please add an extra working day to each stage (printing and finishing). If you require your order for a specific date during these months, please contact us ahead of ordering to make sure it is possible.

Orders over 25 prints, please add 1 working day to each stage (printing and finishing)

Orders over 50 prints, please add 2 working days to each stage (printing and finishing)

Postage Times

UK Orders are dispatched by either Royal Mail First Class Signed For which is a 1 to 2 day service, but not guaranteed, larger orders (mounted or framed prints, and stretched canvas prints) by a courier service and this is a next working day service.

International orders are dispatched by Airmail, delivery times will depend on where the order is being sent;

Europe: 3 to 5 working days.

Rest of the world: 5 to 7 working days.

Please allow up to 15 working days for delivery to Europe and 20 working days for delivery to the rest of the world.

Please feel free to contact me  if you have any questions which are not covered in the FAQ.